1. Introduction

This Shipping Policy outlines the terms and procedures for the delivery of products ordered from Manichips.com. By placing an order with us, you agree to the terms described in this policy.

2. Shipping Destinations

Currently, Manichips.com only ships products within India. We do not offer international shipping at this time.

3. Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.

4. Shipping Methods and Timeframes

4.1 Standard Shipping

All orders are shipped via standard shipping methods through our trusted courier partners.

4.2 Delivery Timeframe

• Estimated delivery time: 5-7 business days from the date of order confirmation
• Business days are Monday through Friday, excluding national holidays
• Delivery times may vary based on your location and other factors beyond our control

5. Shipping Costs

Shipping costs are calculated based on your delivery location and the weight of your order. The exact shipping cost will be displayed at checkout before payment is completed.

5.1 Free Shipping

We may offer free shipping promotions from time to time. Terms and conditions for free shipping offers will be clearly stated during the applicable promotion.

6. Order Tracking

6.1 Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can use this tracking number to monitor the status of your delivery.

6.2 Tracking Process

To track your order:

1. Log in to your account on Manichips.com
2. Navigate to the "Order History" section
3. Select the relevant order
4. Click on the tracking number provided

7. Delivery Issues

7.1 Incorrect or Incomplete Address

We are not responsible for delivery delays or failures due to incorrect or incomplete shipping information provided by the customer. Please ensure your shipping address is accurate and complete when placing your order.

7.2 Failed Deliveries

If a delivery attempt is unsuccessful, the courier will typically leave a notification and may attempt redelivery. After multiple failed delivery attempts, the package may be returned to us. In such cases, you may be responsible for additional shipping costs for redelivery.

8. Shipping Delays

While we strive to meet our estimated delivery timeframes, delays may occur due to factors beyond our control, including but not limited to:

• Adverse weather conditions
• Natural disasters
• Public holidays
• Courier service issues
• Customs clearance (for certain regions)

Manichips.com is not responsible for delays caused by such circumstances.

9. Damaged or Lost Packages

9.1 Inspection Upon Delivery

We recommend that you inspect your package at the time of delivery. If the package appears damaged, please note this when accepting the delivery.

9.2 Reporting Damaged Products

If your product arrives damaged, please contact us within 24 hours of receiving your order with photographic evidence of the damage. We will work with you to resolve the issue promptly.

9.3 Lost Packages

If your tracking information indicates that your package was delivered but you have not received it, please:

1. Check with neighbors or others at your delivery address
2. Contact the courier service using your tracking information
3. If you still cannot locate your package, contact our customer service team within 48 hours of the indicated delivery date

10. Order Cancellation and Address Changes

10.1 Cancellation

Orders can be canceled at any time before the product has been shipped. Once an order has been shipped, it cannot be canceled.

10.2 Address Changes

To request a change to your shipping address, please contact us as soon as possible after placing your order. We cannot guarantee that address changes will be possible once your order has been processed.

11. Food Product Considerations

As we ship food products (banana chips), we take special care to ensure proper packaging to maintain product quality during transit. However, please note:

• We are not responsible for product quality issues arising from extended delivery times due to circumstances beyond our control
• Upon receipt, please store products according to the instructions on the packaging

12. Contact Information

For any questions or concerns regarding shipping or delivery, please contact us at:

Email: support@manichips.com

Customer Service Hours: 10AM-6PM, Mon-Sat

Phone: +91 7907373790

This Shipping Policy may be updated from time to time. The latest version will always be available on our website.