1. Introduction

Welcome to Manichips.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Manichips.com, including any other media form, media channel, mobile website, or mobile application related or connected to Manichips.com (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Data

When you visit our Site or create an account, we may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed by our payment provider)

2.2 Technical Data

Our Site also collects certain technical information automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses

2.3 Analytics and Tracking

We use the following analytics and tracking tools:

• Google Analytics: To analyze website traffic and user behavior
• Facebook Pixel: To measure the effectiveness of our advertising and understand user actions on our website

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Creating and managing your account
• Providing customer support
• Improving our website and products
• Ensuring the security of our Site
• Complying with legal obligations

4. Data Storage and Security

4.1 Data Storage

We use Firebase for authentication and data storage. Your email address and password (encrypted) are stored as part of our authentication system.

Local storage is used to store coupon information on your device to enhance your shopping experience.

4.2 Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We will retain your personal information for a period of 5 years after your last activity on our Site or until you request deletion of your data, whichever comes first. After this period, we will either delete or anonymize your information.

6. Payment Processing

We use Razorpay as our payment processor. When you make a purchase, your payment information is collected and processed directly by Razorpay. We do not store your full payment details on our servers. For more information about how Razorpay processes your payment information, please refer to Razorpay's Privacy Policy.

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• To our trusted third-party service providers who assist us in operating our website and conducting our business (such as Razorpay for payment processing, and shipping carriers for order fulfilment)
• When required by law or to protect our rights
• In the event of a business transfer or acquisition

8. Third-Party Services

Our Site uses the following third-party services:

• Firebase: For user authentication and data storage
• Google Analytics: For website analytics
• Facebook Pixel: For advertising and analytics
• Razorpay: For payment processing

Each of these services has its own privacy policy that governs how they collect and use your information.

9. Contact Form

Our Site includes a contact form that collects your name, email address, and any message you choose to send. We use this information solely to respond to your inquiries and do not share this information with third parties except as described in this Privacy Policy.

10. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

11. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to or restrict the processing of your personal information

To exercise any of these rights, please contact us using the contact information provided below.

12. India-Specific Provisions

As our services are exclusively available in India, we comply with applicable Indian laws and regulations regarding data protection and privacy, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: business@manichips.com
Address: TC 22/327-1, Santhi Bhavan, Attukal, Manacaud.P.O, Thiruvananthapuram, India - 695009

By using our website, you consent to our Privacy Policy.